Zendesk
Manage support tickets, users, and help center content through Zendesk's OAuth integration.
Auth Model
User OAuth
Standard OAuth 2.0 authorization. A user grants consent and receives an access token. Authpipe handles refresh, rotation, and health monitoring automatically.
Connection Flow
// Get a valid credential — always fresh, zero latency const { credential } = await authpipe.getCredential({ provider: 'zendesk', tenantId: 'org_acme', userId: 'user_123', });
// Use the credential with the provider API const response = await fetch('https://api.example.com/data', { headers: { Authorization: `Bearer ${credential}` }, });
// Drop-in React component <ConnectButton provider="zendesk" onSuccess={(conn) => console.log('Connected!', conn)} />
Available Scopes
Permissions you can request when connecting to Zendesk.
read Read-only access to all resources
write Read and write access to all resources
tickets:read Read access to tickets
tickets:write Read and write access to tickets
users:read Read access to users
users:write Read and write access to users
What Authpipe handles for Zendesk
OAuth Orchestration
PKCE, state validation, callback handling, and provider-specific quirks — all automatic.
Encrypted Vault
AES-256-GCM encryption with per-tenant key isolation. OAuth tokens, API keys, and webhook secrets — never exposed to the frontend.
Silent Refresh
Proactive token refresh before expiry. SDK returns from local cache with zero latency.
Health Monitoring
Scheduled checks detect revoked tokens and expired credentials before users notice.
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