Freshservice
Manage IT service requests, incidents, and assets through Freshservice API.
Auth Model
API Key
API key-based authentication. Users provide their API key, which Authpipe stores encrypted and monitors for rotation and validity. No OAuth flow required.
Connection Flow
// Get a valid credential — always fresh, zero latency const { credential } = await authpipe.getCredential({ provider: 'freshservice', tenantId: 'org_acme', userId: 'user_123', });
// Use the credential with the provider API const response = await fetch('https://api.example.com/data', { headers: { Authorization: `Bearer ${credential}` }, });
// Drop-in React component <ConnectButton provider="freshservice" onSuccess={(conn) => console.log('Connected!', conn)} />
What Authpipe handles for Freshservice
OAuth Orchestration
PKCE, state validation, callback handling, and provider-specific quirks — all automatic.
Encrypted Vault
AES-256-GCM encryption with per-tenant key isolation. OAuth tokens, API keys, and webhook secrets — never exposed to the frontend.
Silent Refresh
Proactive token refresh before expiry. SDK returns from local cache with zero latency.
Health Monitoring
Scheduled checks detect revoked tokens and expired credentials before users notice.
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