Intercom
Integrate with Intercom for customer conversations and user data management.
Auth Model
Installation + User OAuth
Dual-credential model. An App is first installed into an organization or workspace (yielding an installation credential), then individual users authorize within that installation context (yielding user credentials). Authpipe manages both lifecycles.
Connection Flow
// Get the bot/app token (installation-level) const { credential: botToken } = await authpipe.getCredential({ provider: 'intercom', tenantId: 'org_acme', credentialFor: 'installation', }); // Get a user-level token const { credential } = await authpipe.getCredential({ provider: 'intercom', tenantId: 'org_acme', userId: 'user_123', credentialFor: 'user', });
// Both credentials are always valid — Authpipe handles refresh // Install the App into a workspace <InstallButton provider="intercom" onInstall={(inst) => console.log('Installed!', inst)} />
What Authpipe handles for Intercom
OAuth Orchestration
PKCE, state validation, callback handling, and provider-specific quirks — all automatic.
Encrypted Vault
AES-256-GCM encryption with per-tenant key isolation. OAuth tokens, API keys, and webhook secrets — never exposed to the frontend.
Silent Refresh
Proactive token refresh before expiry. SDK returns from local cache with zero latency.
Health Monitoring
Scheduled checks detect revoked tokens and expired credentials before users notice.
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